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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Samsung NE589500SS

Category

Kitchen Appliance

Report number

20250430-C210C-2147331618

Ownership age

About 5 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250430-C210C-2147331618. Severity: Incident, No Injury. Matched catalog product: Samsung Samsung NE589500SS. Source model text: 6.0 cu. ft. Smart Freestanding Gas Range with No-P. Incident: Product: Samsung 6.0 cu. ft. Smart Freestanding Gas Range with No-Preheat Air Fry & Convection in Stainless Steel. When the range knob it turned quickly, it will not trigger the ignition spark so gas keeps flowing without any stopper or safety valve. It can easily lead to an explosion or fire. We were lucky that we smelled gas after a few minutes and shut off the valve.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20250430-C210C-2147331618. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.