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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

SOLAR MODULE SOLAR MODULE

Category

Kitchen Appliance

Report number

20250510-13297-2147331403

Ownership age

About 7 months to failure (from purchase date when reported)

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20250510-13297-2147331403. Severity: Injury, Hospital Admission. Product: SOLAR MODULE SOLAR MODULE (The product was touted as high efficiency monosillicrystaline solar panels of the 300w class falling into the output range of 18.8-22.2v and 16.0-20.5a The size weight and output were not equal to a standard 300w panel and the output claim is for twice as much as standard current output .the product has a very aftermarket component soldered into its junction box). Incident: In October I received FEMA relief funding for the purpose of restoring my electrical utilities due to the loss of equipment and utility related hurricane Helene I made the purchase off Amazon for 4x2 (8 total) 300w (2400w total) solar panels with the influence of the "Amazon's Top Choice" badge next to the listing. After receiving the 8 panels I reported 2 of them as being messed up possibly from shipping. I was given a refund for half the transaction. I install the panels, install the new equipment and begin monitoring solar production. The PwM charge controller I was using claimed 44v and 80a output based on my 4p2s configuration. This means I am getting 22.2v and 20a per panel in the 2 strings combining them in series to make the above number. I had consistent failures with my solar system due to the battery bank being nearly dead and shutting off by nearly 2am. This continues for months, me spending additional funds and the refund I received on advanced equipment and measurement tools. Upon further investigation after replacing every component besides the battery and the panels I discovered an anomaly about the panels themselves. They each had on each polarity junction box a JFET-R voltage regulator which is not a standard blocking diode as other panels have. Further investigation into this anomaly with more advanced equipment and expert review of the set up determined the JFET-R components are actually hidden Amplifier IC nodes used to amplify the ga

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20250510-13297-2147331403. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.