SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250519-F7210-2147331195. Severity: Incident, No Injury. Product: Toshiba ML2-TC10SAIT-SS (Toshiba 7-in-1 Countertop Microwave Air Fryer Inverter Technology Convection Microwave Smart Sensor model number ML2-TC10SAIT-SS Stainless steel Other Dimensions Overall 11.8'' H X 20.6'' W X 16.3'' D Interior 9.49'' H X 13.98'' W X 13.23'' D Turntable Diameter 12.4'' Depth with Door Open 90 33'' D Overall Product Weight 33.28 lb.). Incident: I purchased the Toshiba 7-in-1 Countertop Microwave Air Fryer Inverter Technology Convection Microwave Smart Sensor ML2-TC10SAIT-SS from Wayfair on December 10, 2022. In the last ten days, the electronic panel occasionly became unresponsive, making it impossible to turn the unit off or on. Tonight, the panel was being fussy while I was using the broil/convection function. When I was finished using the unit, the microwave turned itself on and was running all on its own, after I had left the kitchen. Luckily, I saw the light on inside and the timer on the display panel counting down from the other room and was able to inplug the unit to turn it off. It leaves me to wonder if this has happened before without my knowledge. When the panel is unresponsive, I am unable to use my appliance as it's intended. And of course running unattended and while empty presents a fire hazard. Fortunately, there have not been any injuries associated with this hazard, but I am extremely concerned about the potential for fire and do not feel safe using this any longer.