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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Speed Queen ADE3SRGS177TWO1

Category

Kitchen Appliance

Report number

20250522-A858C-2147331129

Ownership age

About 12 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250522-A858C-2147331129. Severity: Incident, No Injury. Product: Speed queen ADE3SRGS177TWO1 (Speed Queen electric dryer). Incident: I own a Speed Queen electric dryer (model ADE3SRGS177TW01) that fails to shut off at the end of a cycle. This issue has now happened twice, including after a prior warranty repair. The dryer continues running indefinitely unless manually shut off, even after the timer reaches zero. This poses a serious fire hazard due to overheating and unattended electrical operation. The issue first occurred within warranty and was "repaired" by Speed Queen. However, the same issue has now returned, raising concerns about a defective design or recurring mechanical fault. Speed Queen refuses to replace the unit and will only offer additional repairs, despite the known safety risks. I am submitting this report due to the repeated failure and safety concerns. This product may pose a risk to other households if the issue is systemic.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20250522-A858C-2147331129. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.