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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Hover-1 H1-JNY2

Category

Electric Vehicle

Report number

20250529-4113F-2147331017

Ownership age

About 9 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250529-4113F-2147331017. Severity: Incident, No Injury. Product: Hover-1 H1-JNY2 (Hover-1 Journey 2.0 Electric Scooter (Model: H1-JNY2)). Incident: Hover-1 Journey 2.0 Electric Scooter (Model: H1-JNY2) Brand name: Hover-1 Model Number: H1-JNY2 Manufacturer: DGL Group, Ltd. (typically listed as Hover-1s parent company) Retailer: Amazon Purchase date: 8/18/2024 While the Hover-1 Journey 2.0 scooter was charging indoors using the original manufacturer-supplied charger (Model CH-2415), the connector began to melt and subsequently caught fire. This caused burn damage to the charger itself, our daughter's scooter, and the garage floor epoxy. Thankfully, no one was injured, but the incident posed a serious fire hazard and could have escalated dangerously had we not intervened. Photos clearly show burn damage to the scooter charging port, melted plastic on the charger, and a scorched epoxy garage surface. No physical injuries, but property damage and potential fire risk.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20250529-4113F-2147331017. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.