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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung RF30BB6600QL

Category

Kitchen Appliance

Report number

20250605-1D11E-2147330817

Ownership age

About 35 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250605-1D11E-2147330817. Severity: Incident, No Injury. Product: Samsung RF30BB6600QL (Samsung refrigerator). Incident: On Friday, May 31st, 2025, my Samsung refrigerator (still under warranty) suddenly stopped working. A few hours later, it started emitting smoke and caught fire inside the lower back area of the unit. We were home and immediately unplugged the fridge . I contacted Samsung support the same day. On Tuesday, June 3rd, a technician came and inspected the unit. He confirmed the fridge had burned internally, and declared it non-repairable. Samsung has since told me to wait while engineers evaluate the case. As of today, Ive been without a refrigerator for 7 days, and Samsung has not provided a replacement, refund, or resolution. The fact that a relatively new refrigerator (still under warranty) can overheat and ignite poses a serious fire hazard, especially in a home with children. I am filing this report because this is a potential product safety issue, and I want to prevent others from facing similar risks.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20250605-1D11E-2147330817. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.