SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250606-0AA9A-2147330747. Severity: Incident, No Injury. Product: Samsung destroyed in fire. Most likely WA45H7000AW or WA52 (The unit was was a Samsung 2016 top-load model, and we were able to retrieve a part number: DC63-01447A, which corresponds to the back panel. The washer is currently pending forensic examination.). Incident: I am contacting you to formally report a serious safety incident involving a Samsung top-load washing machine that appears to have caused a house fire. On May 8, 2025, a fire began at my brothers home in Ione, California, originating in or around the Samsung washer. The home sustained severe structural damage and total loss of personal belongings. The washing machine has been photographed and partially documented. A private fire investigator has been assigned by the lenders insurance carrier, and we understand they may have already notified you as part of their process. We believe the unit may be a 2016 top-load model, and we were able to retrieve a part number: DC63-01447A, which corresponds to the back panel. The washer is currently pending forensic examination. As a member of the affected family and acting on behalf of the property owner, I am opening this report independently of the insurer. We are not waiving any rights and are actively preserving evidence in case of further investigation or legal action.