SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250607-378D4-2147330697. Severity: Incident, No Injury. Product: KitchenAid model KCGC506JSS00 (KitchenAid 36" 6-Burner Commercial-Style Gas Rangetop / Cooktop, model KCGC506JSS00, serial number DD4203603.). Incident: Subject: Safety Concern Report: KitchenAid Gas Cooktop Model KCGC506JSS00 (Serial Number: DD4203603) Dear U.S. Consumer Product Safety Commission, I am writing to bring to your attention a serious safety concern regarding my KitchenAid gas cooktop, model KCGC506JSS00, serial number DD4203603. This issue not only affects my appliance but appears to be a recurring problem across similar KitchenAid models, based on feedback I have encountered. The primary issue involves the burner controls, which can unintentionally turn on with even the slightest contact, such as brushing against them while walking by. In these instances, one of two outcomes occurs: 1. Gas flows without ignition/combustion. 2. Gas flows and ignites unintentionally. These incidents happen without deliberate user input and create an environment susceptible to severe hazards, including fire, explosion, or exposure to gas leakage. This poses a substantial threat to users' safety and well-being. I have contacted KitchenAid to address this issue but feel it is necessary to escalate this matter to your agency to ensure public safety. KitchenAids response was to remove the knobs. I urge you to investigate whether this appliance, and potentially other models with similar designs, meet current safety standards. If necessary, I request that corrective actions be taken to prevent unintentional activation of gas flow or ignition. Thank you for your attention to this critical safety matter. Please let me know if further details or actions are required from my side. Sincerely,