SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250608-40873-2147330684. Severity: Incident, No Injury. Product: Apple Iphone 13 (Apple IPhone 13 serial number CQ14H9KWPL). Incident: I am submitting this complaint to formally report a potential fire and safety hazard involving the battery in my Apple iPhone 13. The battery in my device has overheated and physically expanded, creating significant concern for my personal safety and for those around me. The phone was used according to Apples guidelines, and has never been subjected to misuse, unauthorized repairs, or extreme environmental conditions. Despite this, the battery began to swell and caused the device to bulgean alarming issue that raises serious safety implications, including the potential for thermal runaway or fire. I have contacted Apple to seek a resolution, but I feel this issue may reflect a wider manufacturing defect or design flaw that warrants further investigation. The combination of heat, battery expansion, and device distortion makes this a matter of urgent consumer protection. For the safety of myself and other consumers, I respectfully request that the U.S. Consumer Product Safety Commission investigate this matter and assess whether Apples iPhone 13 line poses a broader risk related to battery overheating or failure. Please let me know if you require photographs, serial numbers, or additional documentation. I am willing to cooperate fully in providing all relevant information.