afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Ray-O-Vac #13 hearing aid batteries

Category

Electronics

Report number

20250629-3603B-2147330038

Ownership age

About 9 months to failure (from purchase date when reported)

Failure type

Battery failure

Incident narrative

SaferProducts.gov consumer incident report 20250629-3603B-2147330038. Severity: Injury, First Aid Received by Non-Medical Professional. Product: Ray-O-Vac #13 hearing aid batteries (Ray-O Vac Loud N' Clear #13 hearing aid batteries in their "new" child-proof" packaging). Incident: The Ray-O -Vac #13 Hearing Aid Battery pack. Probably because of Reese's Requirements, Ray-OL-Vac had to step up their packaging to make it more child resistant. Unfortunately, the packaging plastic that holds the batteries is extremely difficult and even dangerous to seniors like myself to open to access the batteries. The plastic is very tough and cannot be opened by hand or even a simple tool which might be available to a senior. I have had to resort to a very powerful German Steel 6" pair of scissors the be able to cut an opening to access the enclosed battery. Additionally, the plastic wrapper is very stiff and tough, so if I manage to make the described cut the plastic itself is extremely sharp -- almost like broken glass and not only have I cut myself on it but have broken my fingernails attempting to fold back the packaging. Please note that I have to replace my batteries in my hearing aids at least once a week, so it continues to be a fairly dangerous problem as I NEED my hearing aids.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20250629-3603B-2147330038. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.