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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LSEL6333F

Category

Kitchen Appliance

Report number

20250701-B3342-2147329987

Ownership age

About 6 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20250701-B3342-2147329987. Severity: Incident, No Injury. Matched catalog product: LG LSEL6333F. Incident: I have an LG stove that I purchased in January 2025. The model number is LSEL6333F. The stovetop is equipped with an ultraheat burner on the front left. No matter what heat level you select at the knob, the burner is constantly on. For example, if you set the burner to level 2, the burner stays on so its essentially on high the whole time. Even if you reduce the heat by turning the knob, the burner does not cycle off. This has resulted in damage to expensive cookware, and excessive smoke that has almost killed our bird.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20250701-B3342-2147329987. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.