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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Google Pixel 7A

Category

Kitchen Appliance

Report number

20250706-4C039-2147329831

Ownership age

About 26 months to failure (from purchase date when reported)

Failure type

Battery failure

Incident narrative

SaferProducts.gov consumer incident report 20250706-4C039-2147329831. Severity: No Incident, No Injury. Matched catalog product: Google Pixel 7A. Source model text: Pixel 7a, GA04274-US. Incident: My son's Google Pixel 7a has a swollen battery, Google has provided an extended battery service plan, but when I went to get it serviced the repair center Google suggested told me they would not touch such a dangerous product. So they sent me home and now Google refuses to have their tech team contect me over the phone, they tell me to wait for an email, its been over 30 hours and I have heard nothing, but I am being told to keep the phone which is obviously unsafe if the repair shop is scared of it.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20250706-4C039-2147329831. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.