Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kidde P4010ACSCO

Category

Smart Home Device

Report number

20250720-EFF68-2147329432

Ownership age

About 4 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250720-EFF68-2147329432. Severity: Injury, No First Aid or Medical Attention Received. Product: Kidde P4010ACSCO (Kidde 10 year Worry-Free Smoke and Carbon Monoxide Alarm - P4010ACSCO. Hardwired with 10 Year Battery Backup). Incident: I installed 5 Kidde P4010ACSCO Combination Smoke/CO Alarms in my parents' home. Three of the 5 were giving off false alarms on a regular basis, so I returned them to Home Depot for new units. Two of the three replacement units also gave constant false alarms, and my parents had to call the fire department one night and they came and removed the alarm. My father called the Kidde 800 number but there didn't appear to be any resolution, so I wound up replacing the units with similar units from [REDACTED]. I have had no problems with the [REDACTED] units. Looking at the Home Depot reviews on this unit, there are tons of similar complaints, as well as similar complaints to the CPSC on this site. These units need to be recalled - the constant false alarms cause consumers to remove the alarms which is a safety hazard. I used to be legal counsel for Kidde when they were owned by UTC and am shocked that Kidde has not recalled these already given the volume of reviews complaining about this problem. Additionally, the mechanism to turn the 10-year battery off to be able to dispose of these is awkward and requires brute force with a screw driver and I wound up injuring myself switching them off.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20250720-EFF68-2147329432. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.