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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Alienware Alienware m16

Category

Electronics

Report number

20250725-74D61-2147329284

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250725-74D61-2147329284. Severity: Incident, No Injury. Matched catalog product: Alienware Alienware m16. Source model text: Alienware m17. Incident: I went to a pawnshop yesterday and I bought an Alienware laptop with a swollen battery that they did not mention and they made false claims that they open the laptop and check them, but I was the one that did that and I try to get my money back in the refuse since this laptop is a fire hazard

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20250725-74D61-2147329284. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.