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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Frigidaire Model EFIC256-Navy

Category

Kitchen Appliance

Report number

20250821-4BCDA-2147328470

Ownership age

About 15 months to failure (from purchase date when reported)

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20250821-4BCDA-2147328470. Severity: Incident, No Injury. Product: Frigidaire Model EFIC256-Navy (Frigidaire Nugget ice makers Model EFIC256-Navy Blue Brand Frigidaire Model EFIC256-NAVY Manufacturer Part Number EFIC256-NAVY Power Type Corded Electric Volts 120 V Condition New Manufacturer CURTIS INTERNATIONAL LTD. Maximum Output 1 lb Volume Capacity 1 gal Accessories Included Ice scoop and drip tray Ice Type Ice Nuggets). Incident: I have a serious concern and formal complaint regarding a Frigidaire ice maker, Model EFIC256, which I purchased from Walmart in May 2024. The unit functioned properly for over a year. I have diligently followed all maintenance instructions and have only used double-filtered water to ensure its longevity and cleanliness. Recently, however, the machine began to produce an unusual noise. After an initial cleaning did not resolve the issue, I decided to remove the side panels to investigate further. To my shock and disgust, upon opening the unit, I discovered an extensive amount of mold growth inside. It appears that condensation from the compressor combined with the warmth of the motor, created a breeding ground for this hazardous mold. This is not only a major defect but also a severe health hazard. I initially contacted Frigidaire regarding this issue and was directed to Curtis International. Despite multiple attempts to resolve this, I have been met with various excuses and a lack of urgency. The serious health risks associated with a household appliance producing a product for consumption while harboring mold have not been adequately addressed.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20250821-4BCDA-2147328470. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.