Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung RF263BEAESG

Category

Kitchen Appliance

Report number

20250901-E1106-2147328174

Ownership age

About 71 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250901-E1106-2147328174. Severity: Incident, No Injury. Matched catalog product: Samsung RF263BEAESG. Source model text: rf263beaesg/aa. Incident: our Samsung refrigerator has frozen up 4 times now and we are afraid of a fire because the fan blades for the evaporator area stops do ice in the middle of the night sometimes. i have defrost this refrigerator several times (4) i need the right repair parts so it will stop freezing up. i have several samsung products and i can not believe that samsung would put a product out like this.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20250901-E1106-2147328174. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.