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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Samsung Galaxy S10FE 5G tablet and tablet cover

Category

Electronics

Report number

20250902-BE79D-2147328151

Ownership age

About 4 months to failure (from purchase date when reported)

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20250902-BE79D-2147328151. Severity: Injury, Seen by Medical Professional. Product: Samsung Samsung Galaxy S10FE 5G tablet and tablet cover. Incident: Product: Samsung Galaxy Tab S10 FE 5G with official Samsung magnetic keyboard case (purchased through T-Mobile, a few months before incident). Date of Incident: Saturday, July 19, 2025 (evening). Incident Description: Tablet detached unexpectedly from official Samsung magnetic keyboard case. Device struck me in the mouth with significant force. Resulting injuries: Broken/chipped front tooth (permanent damage). Cuts to inside of upper and lower lips. Headache and radiating pain through nasal bone and into upper molars, lasting several weeks. Additional damage: Privacy screen protector cracked badly (tablet glass intact, but protector now unusable and must be replaced). Safety Concern: This was not due to misuse device was in normal use. Case failure resulted in lasting personal injury and secondary product damage. I previously used a Samsung Galaxy S4 in its official case for 8 years without any detachment. The Tab S10 FE 5G official case appears to have a design flaw that poses a hazard.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20250902-BE79D-2147328151. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.