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Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

QIDI Tech Q1 Pro

Category

Home & Garden

Report number

20250904-52F7C-2147328085

Ownership age

About 9 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250904-52F7C-2147328085. Severity: Injury, No First Aid or Medical Attention Received. Product: QIDI Tech Q1 Pro (Qidi Q1 Pro 3D printer). Incident: On September 1, 2025, my QIDI Q1 Pro 3D printer (purchased via Amazon, order #[REDACTED], less than 9 months old with light use) experienced a catastrophic overheating failure during a routine print. The printer displayed an error: Heater extruder not heating at expected rate, indicating potential thermal runaway. The silicone boot on the hotend solidified and crumbled to dust, the plastic shroud and sensor mount turned brown from extreme heat, and the printers base burned my hand 20 minutes after being unplugged, posing a severe fire hazard. I was home, preventing a potential fire, but the incident caused a burn injury to my hand. Photos of the damage are available at: initial photos and follow-up. QIDI Tech support has denied any fire risk, offering only a hotend and adapter board replacement, which does not address potential damage to the power supply or wiring. This aligns with reported Q1 Pro overheating and chamber heater issues in user communities (e.g., [REDACTED], [REDACTED], 2024-2025). The printer remains unsafe to operate, and Im pursuing an Amazon A-to-z Guarantee claim due to the sellers inadequate response.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20250904-52F7C-2147328085. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.