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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Apple MacBook Pro (16-inch, 2023, M3 Max) - A2991

Category

Electronics

Report number

20250915-16C91-2147327796

Ownership age

About 0 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250915-16C91-2147327796. Severity: Incident, No Injury. Product: Apple MacBook Pro (16-inch, 2023, M3 Max) - A2991 (Apple 2023 MacBook Pro Laptop, M3 Max chip with 16-core CPU and 40-core GPU, built for Apple Intelligence. The device has a 16.2-inch Liquid Retina XDR Display, comes in Space Black, and was configured with 48GB Unified Memory and 1TB SSD storage. Standard MacBook Pro size and weight (approximately 14.0 x 9.8 x 0.66 inches, around 4.7 pounds)). Incident: I received an Apple 2023 MacBook Pro Laptop (M3 Max chip, 16-core CPU, 40-core GPU, 16.2-inch Liquid Retina XDR Display, 48GB Unified Memory, 1TB SSD, Space Black). The item had just been delivered and was placed inside my house, but before I even had the chance to use it, the built-in lithium battery suddenly overheated and exploded. The laptop began emitting smoke and caught fire, which required me to use a fire extinguisher to put it out. Fortunately, no one was using the device at the time, so there were no injuries, but the situation was extremely hazardous and could have caused serious harm or property damage. The device itself was destroyed, and I have photos available of the aftermath.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20250915-16C91-2147327796. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.