Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kidde P4010ACS

Category

Smart Home Device

Report number

20250917-E45B8-2147327766

Ownership age

About 25 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250917-E45B8-2147327766. Severity: No Incident, No Injury. Product: Kidde P4010ACS (Kidde P4010ACS Hardwired Photoelectric Smoke Alarm). Incident: The Kidde AC Hardwired Photoelectric Smoke Alarm (P4010ACS) has been found to be defective and unreliable. Consumers have reported frequent false alarms occurring at random intervals, ranging from several times per week to multiple times per day. These alarms trigger at all hours, despite there being no smoke, no fire, and proper installation in appropriate locations away from kitchens, bathrooms, or sources of humidity. Even after thorough cleaning to remove dust, cobwebs, and insects, the issue persists. Numerous customer reviews on the manufacturers own website confirm this is not an isolated problem, but a widespread product failure. This defect creates unnecessary stress and inconvenience for consumers, while undermining trust in the alarms ability to function during an actual emergency. Instead of providing safety, the P4010ACS delivers a false sense of security and repeated nuisance alarms, making it an unsafe and faulty product that requires immediate recall.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20250917-E45B8-2147327766. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.