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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Chuwi UBook

Category

Electronics

Report number

20250918-2DA35-2147327739

Ownership age

About 29 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250918-2DA35-2147327739. Severity: Incident, No Injury. Matched catalog product: Chuwi UBook. Source model text: Zubook. Incident: Tablet battery swelled and caused the glass to bow out. Tablet replaced and it occurred again. Based on reports of similar incidents with these tablets that led to the battery exploding and catching fire Im concerned about using the replacement they will send.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20250918-2DA35-2147327739. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.