SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250918-C42BC-2147327718. Severity: No Incident, No Injury. Matched catalog product: Kidde Smoke Alarm model P4010DCS-W and p4010DCSCO-W. Source model text: P4010CS-W. Incident: We have seven 10-year, lithium battery-powered smoke detectors that are WiFi interconnected and manufactured by Kidde that were installed in our home during a whole home renovation in May 2024. At least three times, during the middle of the night (always between 1 AM and 3 AM), one or more of the smoke detectors has gone off due to a false alarm. These false alarms could not be cleared easily because the faulty smoke detectors audibly reported that there was too much smoke to clear the device(s) - when, in fact, there was no fire and no smoke. When I attempted to get the faulty smoke detectors replaced, the manufacturer indicated that they couldn't replace my faulty smoke detector with a similar model because they have discontinued the product. When I checked the manufacturer's website, hundreds of consumers reported nearly the identical problem with repeated false alarms. Based on these experiences and the fact that they manufacturer has stopped making the faulty smoke detectors, it seems like it is a defective product that should be recalled because hundreds of people have already documented similar false alarms so it is (1) unclear that the Kidde smoke detectors work as described or (2) that consumers have discontinued using any smoke detectors given these false alarms, increasing the risk of indetected smoke and fire. The defective model number is P4010CS-W.