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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung NE58F9500SS

Category

Kitchen Appliance

Report number

20250919-8DE93-2147327686

Ownership age

About 87 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20250919-8DE93-2147327686. Severity: Incident, No Injury. Matched catalog product: Samsung NE58F9500SS. Incident: My elderly father must have accidentally bumped the front-facing dial on his Samsung stove, causing it to turn on and start a small fire. Luckily, he saw it start and was able to put it out without any major damage, but it could have easily burned his house down, or worse. I searched online, and this has happened ot others many times. I contacted Samsung, and they said there is no recall, but they offered to send him covers for his dials, which didn't fit. I saw that there is a recall for [REDACTED] so I really think this is a design flaw that Samsung needs to address before more fires or injuries.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20250919-8DE93-2147327686. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.