Product
Peloton TR02
Category
Kitchen Appliance
Report number
20250930-9A875-2147327408
Ownership age
About 45 months to failure (from purchase date when reported)
Failure type
Electrical shock / short
Incident narrative
SaferProducts.gov consumer incident report 20250930-9A875-2147327408. Severity: Incident, No Injury. Product: Peloton TR02 (Trade Specs Dimensions: 68" L x 33" W x 62" H Belt: 59" L x 20" W Step-up height: 8" 23.8" Full HD touchscreen with a vertical tilt up to 59 Total Tread weight: 290 lbs 2.2 audio system with front and rear-facing speakers Speed and incline knobs to easily adjust controls without breaking your stride Jump button increases speed and incline by 1 mph and 1% Speeds from 0 to 12.5 mph is adjustable in .01 mph increments Incline from 0 to 12.5% grade is adjustable in .05% increments [REDACTED] 5.0 connectivity 3.5 mm standard headphone jack USB-C charging port for devices User and power requirements Height range: 4'11" - 6'4" Weight range: 105 - 300 lb Age minimum: 16+ Use 15A dedicated circuit Plug directly into the wall socket (not extension cord) Do not plug anything else into the same circuit or outlet Ensure power supply is plugged into a dedicated outlet that supports 15 amps). Incident: Subject: Safety Complaint Risk of Electrocution from Improperly Installed Peloton Treadmill Product: Peloton Tread (Purchased January 13, 2022 $3,290.60) Location: [REDACTED] Issue Date: First technician visit February 27, 2025 Escalation Date: Second technician visit September 2025 Description of Hazard: I am reporting a serious safety issue involving a Peloton treadmill that was improperly installed in my home, resulting in repeated electric shocks and a confirmed risk of electrocution. The treadmill was purchased on January 13, 2022, and installed by Peloton. On February 27, 2025, I requested a service visit due to concerns about the equipment. The first technician found that several bolts were missing but did not complete the repair and failed to warn me to stop using the machine. Months later, I began experiencing electric shocks while using the treadmill, especially around the handrail. A second technician visited in September 2025 and found: - Loose and
Official report number: 20250930-9A875-2147327408. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.