SaferProducts incident

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20251008-D8BB3-2147327230. Severity: Incident, No Injury. Product: Whirlpool WFG505MOMS (Whirlpool Gas Range Model # WFG505MOMS). Incident: The internal glass of my Whirlpool oven door exploded mid-cycle while baking bread at 350 degrees. The stove was purchased brand new in May 2025 and has never been run through a self-cleaning cycle. The oven was being used under normal conditions at the time of the incident. My young children were home and had just stepped out of the kitchen moments before the explosion occurred. Sharp glass shards were scattered all across my kitchen. My husband cleaned up the glass to keep our children safe, but when a Whirlpool service technician later opened the door, more glass fell out. All six loaves of bread and the ingredients I used were completely ruined- a total waste of time and money. The Whirlpool technician confirmed this was not user error and was due to a faulty internal glass panel. Whirlpool's corporate office has refused to offer a refund or replacement, insisting only on repairing the unit. I do not feel safe having this stove in my home, as there is no way to ensure all glass shards were removed or that this will not happen again. Model # WFG505MOMS