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Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Elegoo Centauri carbon

Category

Electronics

Report number

20251011-64E9D-2147327169

Ownership age

About 3 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20251011-64E9D-2147327169. Severity: Incident, No Injury. Product: Elegoo Centauri carbon (The product is the ELEGOO Centauri Carbon 3D Printer, a consumer desktop FDM 3D printer. It is a black and gray machine with a carbon fiberpatterned frame, touchscreen on the front, and a large transparent enclosure door. The printers advertised build volume is 256 mm 256 mm 256 mm (10 10 10 inches)). Incident: Product: ELEGOO Centauri Carbon 3D Printer Manufacturer: ELEGOO Inc. Purchase Date July 8th Problem Description: The ELEGOO Centauri Carbon 3D printer has a serious electrical and safety flaw related to its main power/data cable. The cable carries up to 60 watts of power, but it does not follow the USB-C power delivery standard and is being used far beyond what the included wiring and strain relief can safely handle. The printers cable combines data and high-current power lines through a proprietary connector instead of a certified USB-C PD setup. Users, including myself, have found that the cable overheats, the strain relief detaches or fails, and wire insulation frays or separates near the connector after light use. This causes intermittent power loss, unstable communication, and creates a risk of short circuits, arcing, or even electrical fire. Multiple independent users have documented identical failures across [REDACTED], showing that this is a widespread design flaw affecting all units, not isolated cases. The issue arises because the cable is pushing near-maximum current through undersized conductors and lacks proper strain relief or temperature-rated insulation. Once the cable bends or flexes during normal operation, heat and stress concentrate at the connector until it fails. Potential Hazards: Exposed or damaged insulation leading to electric shock or fire risk. Overheating cable that could melt insulation or deform nearby plastic parts. Electrical arcing and power loss due to frayed wires or broken conductors. Non-st

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20251011-64E9D-2147327169. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.