SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20251015-B0FE5-2147327062. Severity: Injury, No First Aid or Medical Attention Received. Product: Ryobi RY142711VNM (The product is a Ryobi electric pressure washer, model RY142711VNM, 120V, 60Hz. It has a maximum rated pressure of 2,700 PSI and a maximum flow of 1.1 GPM (4.2 L/min). The label indicates it was manufactured in Vietnam by One World Technologies, Inc. (Anderson, SC 29622) with MFG code 095079844 and serial number LT21523N090008. It is a compact, portable pressure washer with a green and black plastic housing designed for household and light commercial cleaning applications such as decks, siding, vehicles, and driveways.). Incident: While using my Ryobi pressure washer during normal operation, the machine exploded when I pressed the power button. It appeared that the capacitor blew up like a firework, resulting in swelling, cuts, and bruises to my hand that required icing. I immediately contacted Ryobi to report the incident, but was repeatedly redirected between Ryobi, Home Depot, and various repair centers. No one took the situation seriously, and after spending countless hours on the phone and driving to shops, I was left without any resolution. Due to the severity of the failure and the safety risk, I ultimately disposed of the destroyed pressure washer. I am now filing this as a warranty claim, as its clear that similar incidents are being recognized as legitimate product defects and safety concerns.