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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

KitchenAid model KCGC506JSS00

Category

Kitchen Appliance

Report number

20251023-A862F-2147326853

Ownership age

About 21 months to failure (from purchase date when reported)

Failure type

Leak

Incident narrative

SaferProducts.gov consumer incident report 20251023-A862F-2147326853. Severity: No Incident, No Injury. Matched catalog product: KitchenAid model KCGC506JSS00. Source model text: KCGC506JSS00. Incident: KitchenAid gas cooktop knob is easily bumped turning burner on (unlit) leaking gas in house. This time is was on overnight and has occurred multiple times. I have been unable to contact anybody in person at Whirlpool that can offer a resolution and have not been able to get a call back form Whirlpool "safety team"

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20251023-A862F-2147326853. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.