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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Frigidaire Electric Range Model FFEF3054TS

Category

Kitchen Appliance

Report number

20251027-47CBC-2147326773

Ownership age

About 76 months to failure (from purchase date when reported)

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20251027-47CBC-2147326773. Severity: No Incident, No Injury. Product: Frigidaire Electric Range Model FFEF3054TS (Glass top Frigidaire Electric Range). Incident: Product: Frigidaire Electric Range Model FFEF3054TS Installed new by home builder in 2019 On the morning of February 25, 2025, I found that the outer oven door glass had exploded while the oven was completely OFF. I was asleep when the failure occurred and woke up to shattered glass all over my kitchen floor. There was no impact and no recent oven use. The failure was sudden and could have caused serious injury if anyone had been nearby. After the glass explosion, a secondary malfunction occurred: the ovens interior light is now stuck on and cannot be turned off, even with the door closed. This suggests a possible electrical or control failure linked to the door issue. The oven had been functioning normally with no prior damage or issues. The standard serial number data plate is missing; the only available label includes the code 316433617 B next to the service phone number. This is a safety hazard involving violent glass breakage and a subsequent electrical malfunction. I am requesting a no-charge repair from the manufacturer (replacement door and safety inspection). Photos are available.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20251027-47CBC-2147326773. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.