SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20251027-A0992-2147326779. Severity: Incident, No Injury. Product: Frigidaire FPGC3677RS (36'' liquid propane cooktop). Incident: I am reporting a serious safety defect involving a Frigidaire propane cooktop manufactured by Electrolux. The center burner intermittently explodes or flares violently when the control knob is turned from the on or burn position to off. This has occurred multiple times over the past few months. The product was installed new as part of a builder-supplied appliance package in my newly constructed home. The cooktop is connected to a standard household propane line and used under normal cooking conditions by adult family members. The incidents occurred during ordinary use most recently while turning off the center burner after boiling water. After the first few occurrences, East Coast Appliances (the retailer) inspected the unit and replaced components, but the problem persisted. An Electrolux-certified technician later examined the cooktop, confirmed that the burners were defective, and recommended complete replacement. Despite these service attempts, Electrolux has only offered a refund, leaving us without a safe cooking appliance. Fortunately, no injuries have occurred yet, but the explosions have produced large bursts of flame and loud popping sounds that could easily result in burns, fire, or property damage if someone were standing close to the cooktop. Given the repeated failures and potential for serious injury, I am submitting this report for safety documentation and investigation.