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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Frigidaire Model GCRI3058AFB

Category

Kitchen Appliance

Report number

20251028-C4CC3-2147326749

Ownership age

About 42 months to failure (from purchase date when reported)

Failure type

Other Ranges or Ovens (280)

Incident narrative

SaferProducts.gov consumer incident report 20251028-C4CC3-2147326749. Severity: Incident, No Injury. Matched catalog product: Frigidaire Model GCRI3058AFB. Source model text: GCRI3058AF. Incident: Frigidaire Induction Range burners turn on by themselves. All 4 burners turn on and get extremely hot, then the range beeps and the burners turned off, only to turn back on after a minute or so. This happened repeatedly and fill the house with a smell of burning plastic. I turned off the breaker for 15 minutes and within an hour it happened again, so we are leaving the breaker off and trying to work with the warranty service (through Home Depot) to have the unit replaced, but so far they have not been helpful. A technician came out to diagnose the range and did not find any issues and said that the Frigidaire service line spokesperson said he had never heard of this happening before, which seems hard to believe as you can find a lot of posts online about the same thing happening to others. I am continuing to try to work with the warranty service to get this replaced or some sort of compensation for a different range.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20251028-C4CC3-2147326749. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.