afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Anker Anker 535 Power Bank (PowerCore 20K) Model # A1366

Category

Charger & Power Accessory

Report number

20251029-AF654-2147326724

Ownership age

Not stated

Failure type

Stopped working / malfunction

Incident narrative

SaferProducts.gov consumer incident report 20251029-AF654-2147326724. Severity: No Incident, No Injury. Matched catalog product: Anker Anker 535 Power Bank (PowerCore 20K) Model # A1366. Source model text: A1336. Incident: 3 Different Anker Model A1336 Power Banks purchased or received at different times have all failed the same way. 1st they stop charging at full speed and get a little warmer then they should while charging. Then after a few days to weeks they go from maybe a little warm to downright burning. They stay hot well after being unplugged and dont actually cool down until the bank has fully depleted over a few hours. I own a [REDACTED] camera and checked one of the devices while charging and it was at over even above 200 degrees F. Unplugged it remained at or around 180 degrees for hours. I have thermal images of this behavior.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20251029-AF654-2147326724. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.