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Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Onewheel Onewheel+ XR

Category

Kitchen Appliance

Report number

20251103-8998E-2147326613

Ownership age

About 52 months to failure (from purchase date when reported)

Failure type

Battery failure

Incident narrative

SaferProducts.gov consumer incident report 20251103-8998E-2147326613. Severity: Injury, First Aid Received by Non-Medical Professional. Product: Onewheel Onewheel+ XR (The Onewheel+ XR is a self-balancing electric skateboard (often called a one-wheeled skateboard) manufactured by Future Motion Inc., designed for recreational riding, commuting, and off-road terrain. Its a single-board device with a 750W Hypercore hub motor embedded in an 11.5-inch x 6.5-6-inch Vega off-road tire, powered by a 324Wh Nickel Manganese Cobalt Oxide (NMC) lithium-ion battery (63V nominal), and controlled via solid-state MEMS 6-DOF (degrees of freedom) footpad sensors for lean-based steering and speed control (up to 19 mph/30 kph top speed, 12-18 mile/19-29 km typical range, >30 max lean angle). The board charges in ~110 minutes via USB-C and includes a Maghandle for carrying. Dimensions: 9.5 in x 11.5 in x 29.5 in (241 mm x 292 mm x 750 mm).Weight: 27 lbs (12.5 kg).Standard color: Black base with gray footpads (custom colors like blue or red available via aftermarket, but stock is monochrome).Size variants: None (one size fits all riders up to ~250 lbs recommended).Purpose: Urban and trail mobility, with app integration (Onewheel app) for ride tracking, firmware updates, and modes (e.g., Silent, Mission for speed). Hardware rev 4212 (as in your case) dates to mid-2020 production, known for fender-sensor interference without factory bumper pads. This matches your serial 2118255594 and July 2025 support thread (FM confirmed the missing bumper pad defect causing footpad wear).). Incident: What happened that made you want to report? I contacted Future Motion in July 2025 about footpad sensor wear caused by the fender grinding them (hardware rev 4212). They confirmed the missing bumper pad defect in writing but refused repair or warning, advising only to remove the fender and buy a new one. I removed the fender as a precaution. On October 26, 2025, it abruptly cut out on flat ground with no wa

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20251103-8998E-2147326613. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.