SaferProducts incident

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20251125-C6189-2147326102. Severity: Injury, No First Aid or Medical Attention Received. Product: Deerrun Z10 Pro (Deerrun Z10 Pro Black Treadmill with 12% auto incline and dual displays. CT09R). Incident: I purchased a Deerrun Z10 Pro treadmill with auto incline. Upon receiving it I noticed a possible defect in manufacturing once the item was unboxed. It contains exposed electrical wires that rest on the floor due to their manufacturing placement. Because of their placement at the bottom of the treadmill arms, the wire ends rest being forced into a 90 degree angle from their attachment point. This results in cracked plastic tubing around the wires and exposure of the wire ends near the terminals which thus results in a major electrocution risk for users and those nearby in the home. In addition, the attachment points of the arms are not stable resulting in them loosening with even a few seconds of use on the treadmill and that is with them tightened properly and according to the manuals. The attachment points of these are incorrectly designed and it has caused me to stumble already and have a fall. I am lucky I did not get seriously injured from this happening. The belt despite proper tightening continues to slide to the left side of the unit after only a few uses. This is due to the unit itself not being fully level due to another manufacturing defect where the front left corner of the unit sits lower than the right just slightly, but it is enough the result in movement of the belt improperly resulting in major hazards for users. The sheer number of defects to this unit is astounding and not something to be taken lightly. This unit needs to be immediately recalled for the safety of users and those who may be on the vicinity of the unit. The electrocution risk alone due to i