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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Mr. Coffee 14-Cup Programmable Coffee Maker BVMC-PC14BL2

Category

Kitchen Appliance

Report number

20251125-E72AC-2147326101

Ownership age

About 29 months to failure (from purchase date when reported)

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20251125-E72AC-2147326101. Severity: Incident, No Injury. Matched catalog product: Mr. Coffee 14-Cup Programmable Coffee Maker BVMC-PC14BL2. Source model text: BVMC-LM300. Incident: I use the Mr Coffee BVMC-LM300 to make coffee and tea drinks. It includes a frother. A piece of metal broke off the frother and ended up in my beverage. It exposed a small magnet that is just glued in place. I reached out to the company to express concern about safety, and they replied that because the product is out of warranty they provide no service. The machine is two years old and only lightly used in a home setting. My concern is that the metal part or magnet could be unknowingly consumed by a person, and the company provided a generic and uninterested response.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20251125-E72AC-2147326101. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.