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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Ring Model: B08M125RNW, Name: Ring - Video Doorbell Pro

Category

Smart Home Device

Report number

20251129-4EECC-2147326029

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20251129-4EECC-2147326029. Severity: Incident, No Injury. Matched catalog product: Ring Model: B08M125RNW, Name: Ring - Video Doorbell Pro. Source model text: 5F97F2. Incident: A Ring battery doorbell camera was mounted on a metal door at a residence and appeared to be installed correctly and in normal use. Sometime during the overnight hours the rechargeable battery pack went into thermal runaway, and caught the wood trim, plastic door seal, and leaves outside on fire. The doors were on a carport with lattice to separate the carport. Fire burned itself out when the fire ran out of readily available combustible materials. There were no injuries as a result of the fire.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20251129-4EECC-2147326029. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.