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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung NE59J7630SS

Category

Kitchen Appliance

Report number

20251201-5EDA9-2147325972

Ownership age

About 113 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20251201-5EDA9-2147325972. Severity: Incident, No Injury. Matched catalog product: Samsung NE59J7630SS. Incident: On 11/16/25, while cooking with the oven set at 350 degrees, a fire spontaneously started in the area of the control panel of our Samsung electric range. The fire erupted out of the top of the stove, burned itself out and resulted in black smoke that smelled like an electrical fire. Samsung sent a technician to verify. I took photos of the fire origin and have bites from the technical inspection. The fire did not spread to the house and fortunately there were no injuries but we are reporting hopeful the CPSC will investigate and cause a correction before others have a similar fire. We paid for the range 11/8/2015 but did not take delivery until sometime in 2016 between 5/1 and 7/1.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20251201-5EDA9-2147325972. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.