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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung 1st stove NX58M9420SS 2nd stove NX58H9500WS

Category

Kitchen Appliance

Report number

20251203-18E22-2147325919

Ownership age

About 77 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20251203-18E22-2147325919. Severity: No Incident, No Injury. Matched catalog product: Samsung 1st stove NX58M9420SS 2nd stove NX58H9500WS. Source model text: NE58F9710WS/AA. Incident: Over is set to bake setting however during its warm cycle the top broil element stays on causing massive heat application to the item in the oven resulting in burning/fire within the oven

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20251203-18E22-2147325919. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.