Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Frigadare FCRG 306LAFG

Category

Kitchen Appliance

Report number

20251205-689E0-2147325866

Ownership age

About 3 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20251205-689E0-2147325866. Severity: Incident, No Injury. Product: Frigadare FCRG 306LAFG (Gas stove). Incident: We had purchased from Lowes a Frigidaire gas stove Model # FCRG306LAFG in November of 2025. We first used the stove prior and on November 24th. When we went to use the oven there was an overwhelming odor of gas that filled the house and then the oven ignited with a loud "whoosh" and continued to fill the house with gas that made sick both my wife and I. Whenever she opened the oven door to baste the food the same thing happened again when it was closed. The entire house two floors and a basement was filled with the smell of gas making us again sick. We called our gas company who immediately sent out an employee to check it out. The gas employee after his investigation stated that gas was filling the burner but not igniting until the burner was filled with gas, instead of igniting as the gas entered the burner (I have the report). Frigidaire was called and a week later they sent a repair person out but did not do any repairs as he said that Frigidaire stated to him that this was a normal operation every time the oven is used. What I am concerned about is that the burner may fail to ignite and gas will become concentrated in the stove causing it to explode WHEN IT DOES IGNITE and cause death or injury. The gas company man stated to me that this was the third complaint that just he has had about this issue. Until it is fixed Lowes and Frigidaire should investigate and/or recall this issue before someone loses their life. Lowes will be made aware of the issue today. EVERYTIME AGAIN, WHEN THE OVEN IS USED THERE IS THIS OVERWHELMING GAS FILLING THE HOME. THIS IS A PRODUCT SAFETY

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20251205-689E0-2147325866. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.