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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LSEL6335FE

Category

Kitchen Appliance

Report number

20251205-EA26E-2147325875

Ownership age

About 2 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20251205-EA26E-2147325875. Severity: Incident, No Injury. Product: LG LSEL6335FE (LG Slide In Electric Range). Incident: We have remodeled our kitchen over the past summer and fall. We purchased an LG Slide In electric range. We have had three near fires with this range being turned on accidentally. The issue is with the control knobs. They are across the front of the range nearest the door. This model does not have a back, the whole unit is countertop height. The knobs can be easily bumped and turned on without the user knowing it. The most recent time (yesterday) a knob was unknowingly bumped. The result was a melted silicone mat and a house full of smoke. After the first two similar events, we found in the instructions that there is a "lock" function for the controls. This works if the user remembers to "lock" the controls after each use. Yesterday this step was missed. The part that is a flaw or could be improved on is: when the unit is locked and a knob is turned there is an electronic tone to let the user know that the unit needs to be unlocked in order to be used. When the unit is "unlocked" there is no tone or indication that a burner or oven has been turned on or off. The additional flaw is this example: The oven is being used and a knob is bumped, now the user can have a burner heating up with unintended results because the range must be "unlocked" for the oven function to be used. So, at this time there have not been any injuries, just some unpleasant smoke and ruined oven silicone mats. So far, my wife and I are the only ones using the product but we will have a child home from college for holidays and summer that will use this as well. I think that possible solutions to this prob

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20251205-EA26E-2147325875. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.