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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Lenovo Legion 5 16IRX9

Category

Electronics

Report number

20251207-E2B32-2147325783

Ownership age

About 16 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20251207-E2B32-2147325783. Severity: Incident, No Injury. Product: Lenovo Legion 5 16IRX9 (The product is a Lenovo Legion gaming laptop. It has a 16" screen and this configuration was specifically sold by Costco. I have uploaded a picture of the detailed product label.). Incident: I was using a Lenovo Legion gaming laptop (model number Legion 5 16IRX9) while plugged in using the manufacturer supplied power cable. When I attempted to open a video game program, I heard a pop and saw a flash inside the laptop. The screen of my laptop went off and there was smoke coming out of all of the vents. I removed the power cable and rushed the laptop into the kitchen. I did not unscrew anything to open the laptop internally, but there was a significant amount of smoke, so I believe there was truly a fire in the laptop. It is completely non-functional now and I am attempting to get a warranty refund through Costco/Lenovo. No one was injured but I believe this could have caused a significant fire if the laptop was around flammable materials and not immediately unplugged. There is no visible damage to the exterior of the laptop but it smells like burnt plastic even 12 hours later.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20251207-E2B32-2147325783. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.