Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Connecticut Electric Model CESMPSC55GRHR Internet #100669936

Category

Home & Garden

Report number

20251214-CE8BC-2147325579

Ownership age

About 2 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20251214-CE8BC-2147325579. Severity: No Incident, No Injury. Product: Connecticut Electric Model CESMPSC55GRHR Internet #100669936 (Connecticut Electric Model CESMPSC55GRHR Internet #100669936 Store SKU #1000498537 (Home Depot)). Incident: Connecticut Electric Model CESMPSC55GRHR Internet #100669936 Store SKU #1000498537 (Home Depot) being installed and used in a home/garage/RV storage environment. During installation, noted that the large stranded wiring between the 50 amp RV outlet and both of the related circuit breakers would pull out of the circuit breakers. Further investigation found that the screws on the breakers are too short and bottom out before the wires are properly secured, therefore they will pull out of the connection. This, over time with high RV amperage loads (such as running the HVAC system), would be loose enough to possibly arch, overheat, melt and ignite a fire inside the box. This would also cause damage to the RV HVAC system and sensitive electronics within the RV due to low and/or fluctuating system voltage. Since I was alert enough to notice this, I have already installed longer threaded screws onto the circuit breaker connections and will not have a future issue, but anyone that is not so observant, would likely miss this defect and would suffer some sort of issue in the future. Therefore, I feel that this product needs to be recalled and repaired ASAP.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20251214-CE8BC-2147325579. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.