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Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG 32GS95UE-B.AUS

Category

Electronics

Report number

20251215-4F366-2147325557

Ownership age

About 15 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20251215-4F366-2147325557. Severity: Incident, No Injury. Product: LG 32GS95UE-B.AUS (The product is an LG UltraGear 32-inch OLED Dual Mode gaming monitor designed for desktop computer and gaming use. The monitor supports Dual Mode display, allowing 4K UHD resolution at high refresh rates and Full HD (1080p) at up to 480Hz. It features an OLED panel, an advertised 0.03ms response time, and compatibility with [REDACTED]. The monitor is approximately 32 inches measured diagonally, rectangular in shape, with a black plastic housing and a thin bezel design. It is mounted on a standard LG UltraGear monitor stand and was used on a desk in an indoor residential setting. The product is powered by a standard AC power cable and includes HDMI and DisplayPort inputs for connection to a computer or gaming console. The monitor is intended for high-performance gaming, general computer use, and media consumption. The unit was used exactly as intended by the manufacturer, without any modifications, third-party power supplies, or physical alterations. The monitor was connected to a surge protector at the time of the incident. During normal operation, the monitor began emitting smoke and showed signs of burning from within the housing, indicating a potential internal electrical or component failure.). Incident: While I was using an LG UltraGear 32-inch OLED Dual Mode gaming monitor (4K UHD / FHD 480Hz, 0.03ms, [REDACTED]), the monitor began emitting smoke and then caught a small fire. The incident occurred during normal use while the monitor was powered on and connected to my gaming setup. The monitor was plugged into a surge protector at the time of the incident. I immediately noticed smoke coming from the monitor housing and observed signs of burning. I shut off power and unplugged the unit to prevent the fire from spreading. The incident was alarming and posed a serious fire risk, especially because it occurred inside a residential apartme

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20251215-4F366-2147325557. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.