SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20251215-89285-2147325556. Severity: Incident, No Injury. Product: GE PSS93YPFS (GE Profile 30-in Glass Top 5 burners 5.3-cu ft Air Fry Convection Oven Slide-In Electric Range ( Fingerprint Resistant Stainless Steel ) Model #PSS93YPFS). Incident: The control panel on the GE Profile 30 range model #PSS93YPFS is DANGEROUS! Several times over the past two months since we've had the range, drops of water or other liquids have gotten onto the control panel while cooking. For example, water splashes while putting food into a pot. When this has happened, the liquids actually activate the control panel. Ive had the burner Im using turned off, other burners turned on, and heat levels changed. To add to this issue, you CANNOT fix things, or turn things off, until the control panel is dry. To make things even worse, as youre trying to dry the control panel, youll accidentally activate other controls. This is all unspeakably dangerous, and I cant believe this made it past testing. We lock the controls while the stove is off, but there is no way to prevent this while the stove is on. This most recently happened on 12/14/25. A drop of water splashed into the controls while I was putting pasta into boiling water. Mind you, this was a large drop, not a significant amount of water. It not only turned on the burner behind the one I was using, but changed the temp setting on the one I was using. The controls kept on flashing and changing because of the water drop, turning off and on, and changing temp levels. When I tried to turn them off, I was unable, because the water meant that the touch screen didnt recognize my touch, identical to when any other touchscreen device gets wet. It got even worse as I tried to dry it off, with the controls reacting to the towel I was moving around on the controls. Prior to this occasion, I have also