Product
Nebula Nebula Capsule 3 Laser
Category
Electronics
Report number
20251215-D3CFD-2147325564
Ownership age
About 33 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20251215-D3CFD-2147325564. Severity: No Incident, No Injury. Product: Nebula Nebula Capsule 3 Laser (Nebula Capsule 3 Laser portable projector. Cylindrical, compact portable projector designed for home entertainment use. Approximately the size of a beverage can, with a dark gray/black exterior and integrated internal lithium-ion battery. The device is intended to project video content and can be operated while plugged into external power via USB-C. The product includes internal electronics, cooling vents, and a rechargeable lithium-ion battery.). Incident: I am reporting a fire incident involving a Nebula Capsule 3 Laser portable projector. The product was being used in my apartment for normal home entertainment purposes. The projector was idle at the time of the incident but was plugged into power, which is typical consumer use for this type of device. On October 2nd 2025, around 1PM PST, the projector suddenly overheated and began to smoke and burn. I was present when this occurred and observed active combustion from the device. I immediately removed the projector from my apartment to prevent further damage or potential injury. After the incident, I contacted the manufacturer (Nebula / Anker Innovations) and provided proof of purchase, the product serial number, photographs of the damaged device, and a detailed description of the event. Despite this information, the manufacturer has repeatedly declined to proceed with a safety investigation unless I provide a fire department incident report or written confirmation from a fire station. No emergency response occurred because the fire was contained immediately and did not require dispatch. Over an extended period of time, the manufacturer has continued to require documentation that does not exist and has not initiated a substantive safety review of the incident. I am submitting this report due to concerns about the safety of this product, particularly the risk of fire while
Official report number: 20251215-D3CFD-2147325564. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.