Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

TCL 50 XE 5G

Category

Electronics

Report number

20251230-218ED-2147325046

Ownership age

About 2 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20251230-218ED-2147325046. Severity: Incident, No Injury. Product: TCL 50 XE 5G (TCL 50 XE 5G prepaid Android smartphone with integrated lithium-ion rechargeable battery, purchased new from Target for use on Total by Verizon prepaid service. Approximately 6.7-inch touchscreen display, USB-C charging port, rear dual-camera system, and non-removable internal battery electric Blue.). Incident: Product: TCL 50 series prepaid smartphone Incident Type: Fire / Thermal Runaway / Smoke Exposure Date of Incident: [enter date] Description: A TCL 50 prepaid smartphone that was less than three months old experienced a catastrophic lithium-ion battery failure. The phone became slightly bent and cracked but was not split open, crushed, or punctured. Immediately afterward, the internal battery entered thermal runaway and shot visible flames, burning through the device and igniting the surrounding carpet. The battery flare caused the entire house to fill with thick smoke. Multiple household members were exposed to the smoke. The device is heavily charred and shows ruptured lithium battery pouch material consistent with battery vent-flaring. This was a sudden and violent fire event that created a serious safety hazard inside a residence. Injury / Exposure: Smoke inhalation exposure l

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20251230-218ED-2147325046. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.