SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260102-B22D9-2147324975. Severity: Injury, Seen by Medical Professional. Product: Maytag MMMF8030PZ00 (MAYTAG TOASTER MICROWAVE owned by Whirlpool: https://www.maytag.com/kitchen/microwaves/over-the-range/p.flush-mount-over-the-range-toaster-oven-combination-1.1-cu.-ft.mmmf8030pz.html). Incident: I am submitting this complaint to request a formal compliance review of Whirlpool Corporation, the manufacturer of the Maytag microwavetoaster oven combination, model MMMF8030, for failure to comply with mandatory reporting and corrective obligations under 15 U.S.C. 2064. Product Inoperability Since Purchase My appliance has been inoperable since purchase and delivery in September 2025. From the first use: The microwave does not pop popcorn or get any other food item hot The microwave does not heat food, even after five minutes of continuous operation Food remains cold or barely warm, indicating a fundamental failure of microwave energy output The microwave had a random small fire which startled me and caused my degenrating heart to exacerbate. I had to receive assistance from home health aide. This condition has existed since delivery and has never been corrected. Safety and Fire Event When attempting to use the toaster oven function, the unit caused a sudden internal fire event during ordinary household use. This incident was reported to the CPSC under Report No. [REDACTED]. The sudden electrical/fire event was frightening and dangerous. It exacerbated a preexisting cardiac condition, requiring non-emergency medical assistance from my home health aide. While hospitalization was not required, this constitutes a real health impact caused by the products unsafe operation. Evidence of a Substantial Product Hazard The MMMF8030 presents multiple safety risks, including: Fire and ignition risk Electrical malfunction risk Smoke inhalation and burn risk Heightened health risks for