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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

MORENTO AT-SH140-WF

Category

Home & Garden

Report number

20260103-08A13-2147324922

Ownership age

About 11 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20260103-08A13-2147324922. Severity: Incident, No Injury. Product: MORENTO AT-SH140-WF (The product description on Amazon is MORENTO Space Heaters for Indoor Use, Smart Space Heater, Wi-Fi & Voice Control, Portable Heater with Thermostat, 1500W Electric Heater, 12H Timer, Quiet Space Heater for Office Bedroom Home (Black)). Incident: My Smart Space Heater SH40-WF almost caught on fire. A loud pop was heard, followed by smoke and a burning smell. Upon inspecting the heater after normal household use, I discovered internal wiring and a crimped electrical connector that showed visible burn damage and overheating. The insulation and fabric sleeving around the wire were scorched, and the metal connector appeared heat-damaged and partially deformed. The damage was located inside the unit and was not caused by external factors, misuse, or modification. This condition presents a potential fire hazard if the heater were to continue operating. The manufacturer offered a refund but did not address the underlying safety concern or explain whether the issue has been investigated or reported elsewhere. I purchased this device from Amazon 11 months ago. I purchased two of them and discontinued the use of the other device for safety concerns.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20260103-08A13-2147324922. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.