Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Apple Iphone 17 Pro

Category

Phone

Report number

20260105-A6339-2147324866

Ownership age

About 2 months to failure (from purchase date when reported)

Failure type

Battery failure

Incident narrative

SaferProducts.gov consumer incident report 20260105-A6339-2147324866. Severity: No Incident, No Injury. Matched catalog product: Apple Iphone 17 Pro. Incident: On the evening of Jan 4, 2026 the phone experienced a suspected lithium-ion battery failure. While charging, the phone made an audible pop, became extremely hot to the touch and the battery rapidly drained.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20260105-A6339-2147324866. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.