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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Apple SE

Category

Electronics

Report number

20260106-A674D-2147324839

Ownership age

Not stated

Failure type

Battery failure

Incident narrative

SaferProducts.gov consumer incident report 20260106-A674D-2147324839. Severity: Incident, No Injury. Matched catalog product: Apple SE. Source model text: Series 3. Incident: An Apple Watch 'Series 3' being used by my 13 year old Step Daughter is experiencing a significant safety failure. The internal LiIon battery has expanded so much that the watch enclosure has fully separated exposing the swollen battery and internal electronics. The watch still functions and was being charged by my step daughter when she told me the watch had suddenly disassembled. Given that the watch still functions and can be charged, despite the badly damage cell and open enclosure, this represents an unsafe failure mode with significant risk to persons and property. I have discussed my significant concerns at length with Apple representatives both in store and over the phone. Much to my surprise they have reiterated that the watch is simply at its normal 'end of life'. Despite what is clearly an unsafe failure with risk of a thermal event should the watch continue to be used.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20260106-A674D-2147324839. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.